Frequently Asked Questions
Everything you need to know about shopping with MUTANT.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our signature oversized fit.
Are your materials sustainable?
MUTANT is committed to ethical production. We use high-quality, durable fabrics designed to last, reducing the need for fast-fashion replacements.
Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and we can no longer make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.